n24 hour, 7 day a week support direct to your assigned engineer, always on call
nCompetitors take message and page duty technician of the day
nSupport agreement
includes unlimited service, training and parts for equipment supplied
nCompetitors do not include parts or charge extortionate rates if they do. They have to because frequent replacements are a fact of life for them
nSupport includes unlimited training
nCompetitors exclude this feature